DOA Policy********
We do everything possible to keep your fish/snails safe. If your fish/snail is DOA before the 1 hour is up after delivery, please take a picture and email me ASAP and I will do my best to make things right with a full refund or replacement.
{ Warning} if they are DOA and we do not receive an email with a clear picture within 1 hour of delivery we will be unable to refund you.